Contact the desk
Reach us about our Zodiac coverage for Canada, from the C$1 for 80 chances entry to a payout stuck in the reversible 48-hour pending window. We are the review team, not Fresh Horizons Ltd or Apollo Entertainment, so we cannot see your balance or release funds. Account and KYC problems go to Zodiac support; corrections and payout reports for our tables belong here with us.
We review Zodiac; we do not operate it. Nobody here can see balances or move money. Casino matters belong with live chat; everything editorial belongs here and gets read end to end.
Routes and windows
| What you have | Send it to | Window |
|---|---|---|
| A factual correction | editor@zodiaccasino-ca.com | 48 hours |
| A payout timing report | editor@zodiaccasino-ca.com | Logged weekly into the tables |
| A comparison-factor dispute | editor@zodiaccasino-ca.com with evidence | 5 business days |
| Account or money issues | Zodiac live chat | Operator-side only |
Reports that move the numbers
Method, amount band, elapsed hours, verified or not: that is a complete payout report. Cropped screenshots welcome. The withdrawal table on this site is built from reader reports alongside our own tests, and disagreements between the two get investigated, not ignored.
Frequently asked questions
Can you fix my Zodiac account problem?
No, we have no operator access. Live chat in the lobby is the route; our coverage maps the escalation path when chat stalls.